Your IT Support Company

Services, Tools, Methodologies, and Portals (STMPs)

We'll make you shine. How? We'll take on all the stuff you don't want to do. We don't know everything, but our 30+ years of experience working in many industries coupled with your background and knowledge of your IT environment and business landscape could make for a winning combination!

Think of the possibilities...

Managerial

How do we Communicate and Track?

Bringing all our tools into one place is essential for ongoing maintenance and support. Our portal has some of our most critical information: asset health status, budgeting reports as far in advance as 5 years and tracking our quarterly business reviews and recommendations. Staying ahead of the curve has never been easier with our support!

We stand out by being able to present a technology plan that’s easy for our clients to understand immediately. We spend less time having to translate the geek speak and more time helping you make critical decisions. Meetings become constructive conversations about what to do about the action items and establishing a plan to achieve your goals.

Technical

Technical Capabilities

With a proper toolset in place, the ability to monitor and remotely manage your computers is effortless. Our toolset provides the ability to remotely run PowerShell scripts to automate mundane processes among other things, which gives time back to you.

We can also upload files to computers, use remote terminal, view background processes and end any misbehaving processes, start new processes if needed, remotely view and edit the registry. All without compromising the security of the computer. We can also wipe and reload windows. After the wipe and reload we can have software reinstalled, apply policies such as power management or setting up email.

End of Life Health (600 x 400 px) (8 x 5 in)

Audit

Just Double Checking...

It's always good to evaluate the effectiveness of your processes and technology settings. At Solve iT, we audit ourselves and review this with our clients to ensure we are keeping everything ship shape. This includes external penetration testing, internal network vulnerability scanning, and overall team performance, our team and our clients' team.

Dedication to Training

What makes us all better?

Most of us find it hard to carve out time to improve our knowledge and skill set. Solve iT can help make that possible for you, giving you time to carve out your own IT niche. Not only do we help you gain the time, but we will help you to find the right training path that suits your interests.

Some employers may not appreciate the value this brings to their organization, so tell us and we can negotiate that on your behalf. We want to make you shine.

Value

CoMITs Partnerships

Companies that adopt Co-Managed IT Services leverage the latest resources provided by their external IT support provider or MSP. Typically, they decide which IT services to retain in-house and which to outsource. The key to a successful partnership lies in how well the third-party provider collaborates with your existing IT staff. Tasks are defined as to which are best handled by the external IT provider or MSP, with roles and responsibilities outlined, fostering collaboration and synergy. Ultimately, it’s the provider’s unique methodologies that distinguish their value.